Question 1

What is Rezolver?

Accepted Answer

Rezolver is an on-demand MEP (mechanical, electrical, plumbing) maintenance company for New York City buildings. Trained technicians are dispatched across the city by cargo bike, every job is quoted flat and upfront, and all work is documented with photos and a clear report. Rezolver also runs a workforce training program that develops technicians from the ground up.

Question 2

What does MEP maintenance include?

Accepted Answer

MEP covers a building's mechanical, electrical, and plumbing systems. Rezolver handles routine maintenance and repairs across all three: heating, cooling, and ventilation on the mechanical side; panels, wiring, and fixtures on the electrical side; and leaks, drains, fixtures, and pumps on the plumbing side — for residential and commercial buildings.

Question 3

How fast can Rezolver get to my building?

Accepted Answer

Rezolver dispatches technicians by cargo bike, which moves through New York City faster than truck-based crews and never needs parking. Jobs are scoped and quoted before dispatch, so work starts the moment the technician arrives instead of waiting days for a contractor's scheduling window.

Question 4

How is Rezolver different from a traditional contractor?

Accepted Answer

Three ways: pricing is flat and quoted upfront before anyone rolls out, rather than an invoice you can't decode afterward; every job is documented with photos and a clear report; and dispatch is on-demand by cargo bike rather than a multi-day scheduling window. Rezolver's technicians are also trained and credentialed in-house.

Question 5

Does Rezolver train its own technicians?

Accepted Answer

Yes. Rezolver trains technicians from the ground up — paid training with field experience from day one, proven on real jobs. Some technicians build careers at Rezolver; others are placed with contractors across New York City who need trained, field-proven people.

Question 6

Where does Rezolver operate?

Accepted Answer

Rezolver operates in New York City.

REZOLVER